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A possibility of a Name Unknown.

Name Unknown is a glitch character that you will play due to a game glitch. Sometimes it happens if you go back, then go forward again and refresh the page. Then your Poptropican will be a random person that's randomly dressed. 

How To Erase Name Unknown From Your Account

Name Unknown will be a randomly dressed character (can be male or female). If you try to save an account, it will say the password is too easy.

It will give you trouble with your account, go to "tools" when you press the Alt button, press delete browser history, and then delete the temporary internet files, also known as clearing your cache. If that doesn't work, then you might need to make a new account.